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Summary.

_{Language has long been used to dehumanize or marginalize people with disabilities. Ableist language shows up in different ways: as metaphors, jokes, or euphemisms.}

_{While ableism exists beyond the words we use, in structures and policies, our vocabularies can help us how we think and behave with people around us.}
_{We spoke to four disability rights activists to know why our words matter, how they influence our biases, thoughts, and behaviours and what we can do to check them}

Try this thought experiment: You’re sitting at your desk, when your friend texts you an article about a topic you’re passionate about. You read it and ask her what she thinks. To your surprise, her opinion is the complete opposite of your own. This obviously upsets you. Later that evening, as you explain what happened to your partner, how do you describe your friend’s point of view?

If you said it was “stupid,” “insane,” “crazy,” “lame,” or “dumb,” you have (unknowingly or not) participated in spreading ableist language.

You may be surprised to learn that your response was a form of discrimination. People use ableist words and phrases everyday without realizing the harm they do.

Ableism is defined as discrimination or social prejudice against people with disabilities based on the belief that typical abilities are superior. It can manifest as an attitude, stereotype, or an outright offensive comment or behavior. When it comes to language, ableism often shows up as metaphors (“My boyfriend is emotionally crippled.”), jokes (“That comedian was hysterical!”), and euphemisms (“He is differently abled.”) in conversation.

As a journalist with a background in media studies, I spend a lot of time thinking about language and the words we choose to express ourselves. Our words, and the reasons why we choose them, reflect the times we live in. Just like some historically racist, sexist, and derogatory terms have been retired, so have a handful of ableist slurs that were used to dehumanize, stigmatize, and institutionalize people in the past. At the same time, too many people continue to casually spew ableist language to ridicule, criticize, or dismiss others.

My intent is not to shame anyone, it is to help more people understand how to identify and stop using words and phrases that reinforce ableism. I reached out to several disability rights advocates for their insights.

Here’s what I learned.

Ableism is bigger than language.
Language is a tool we use to make sense of our feelings and environment. When we verbally describe the things, experiences, and people around us we are also assigning value to them and that value impacts how we interact with each other.

Ableist language largely influences us in three ways:

It reveals our unconscious biases.
Lydia X.Z. Brown, a disability justice advocate, told me that our attitudes towards disability show up in the language we use.
“If we believe people with mental illness should not be in our workplace, life, family, or neighborhood, then, it’s easier to rationalize using ableist words,” Brown said. “You might think: ‘Only crazy people do that. I don’t do that, so it’s okay for me to say.’ But when people say these things, they send a signal to people with psychosocial disabilities that we are not welcome.”
Of course, Brown noted, that language is just one way ableism shows up. “By removing ableism from your vocabulary, you don’t remove ableism from your surroundings.”
Ableism can be blatant, especially in work or school environments. It could be the lack of accessible infrastructures, or something more insidious, like performance evaluations based on what are traditionally considered “productive” or “appropriate” behaviors.
Shain Neumeier, a lawyer and activist, added, “Unfortunately, people may not realize that doodling during a meeting [or class] may be your way of paying attention, especially if you’re someone with an invisible disability. They might just think it’s an abnormal behavior for that space.”
It makes us internalize harmful biases about disability.
When you treat a disability as a joke, metaphor, or euphemism, you are causing harm in a couple of ways. First, you are spreading the idea that it’s acceptable to dehumanize and stigmatize someone with a disability. Depending on your circle or friend group, you could even be enabling others to do the same.
Second, a disabled person may end up internalizing those tropes themselves.
“The first time someone makes fun of you or people like you (even if it’s not directed at you), it’s a little drop in the bucket. It’s like a poke,” Neumeier said. “But, when you are put down 100 times, over and over again, you start feeling disrespected, and it becomes hard to be around the perpetrators. Specifically in the work environment, if there is an imbalanced power dynamic, and the perpetrator is your boss, it can be very difficult.”
Neumeier also pointed out that writing off a slur or universally unacceptable expression — like the r-word or the m-word — may be easier for a disabled person than constantly confronting microaggressions. If the person facing discrimination doesn’t have a support system, they may start to believe something is wrong with them, and that’s dangerous.
It stigmatizes already marginalized people.
Allilsa Fernandez, a mental health and disability activist, told me that using words that are ableist can distract attention from the point you’re trying to make and normalize the idea that disabilities equate to insults.
Fernandez explained, “When you say Trump is such a ‘psycho’ or ‘weirdo’ for his stance on immigration, you end up focusing on those specific words, without addressing the real issue: what it is that you don’t like about the immigration policy.”
If you do want to critique the administration’s policy, or anything for that matter, Fernandez advises that you talk about the reasons you agree or disagree with it. “When you attack a person’s physical and mental abilities in place of actually expressing an opinion or idea, you further stigmatize people with disabilities,” said Fernandez.

Make a conscious effort to improve your vocabulary.
Using ableist language doesn’t make you a bad person. It makes you a person. But, if you have the privilege to change your vocabulary for the better, then why not try?

I asked my interviewees for a few beginner tips. This was their advice.

1) Acknowledge the disability around you.
More than one billion people worldwide, around 15% of the population, have some type of disability. People with disabilities make up a quarter of the U.S. population.
Professor Beth Haller teaches disability and media studies at Towson University. She told me the more conscious we become of the disability around us, the less we are likely to stigmatize it as something to be fixed and look at it as something that is.

“Usually, people exist on two ends: People either feel bad for you if you are disabled or self-aggrandize by feeling ‘lucky’ for the life they live (without the disability),” she explained. “Both of those things are unhelpful.”

Haller said that, as a world, we need to get out of the mindset that a disabled person has “less than the rest of us.” That’s where the discrimination begins.

Pro-tip: Don’t try to fix disability; instead fix the oppression.

2) Learn, learn, learn.
“Education, that’s where you start,” Fernandez says. “It’s not that people don’t stop and think about the impact their words have on others, it’s just that language is very deeply ingrained. It reflects our families, friends, cultures, and identity.” According to Fernandez, becoming aware of our own biases — many of which we’ve picked up from the people we’ve met, the experiences we’ve had, and the media we’ve consumed throughout our lives — is the first step to educating ourselves.
Another way to become more aware of our own biases is to listen more than we talk. Neumeier told me to think of listening as a means of building stronger relationships — at work or beyond. “Look at every interaction you have as a way to bond with others, rather than just a clash of ideas. Otherwise, we are all going to feel isolated.”

Finally, Brown added that it’s important for everyone to use the resources put out by disabled people. “Look for articles, books, videos, podcasts, and other work by disabled writers and activists. Use these tools to learn about the way discrimination or ableism works.” Doing so will help you recognize when it’s happening in real life — whether it’s coming from you, or someone else.

Pro-tip: Educate yourself, and don’t rely on others to teach you.

3) Don’t make assumptions about someone’s identity.
Linguistic rules are evolving. In the late 1980s and early ’90, during the AIDS epidemic, organizations began to move away from words like “handicapped” and embrace what is referred to as people-first language, according to Haller. Instead of defining people by their disability, the movement sought to focus on the fact that people with disabilities are first and foremost, just people. An example of this would be saying “a person with a disability” instead of “a disabled person.”
This was the linguistic rule for some time. Then, in the early ’90s, other disability communities, like the National Federation of the Blind and the d/Deaf community, mobilized for an identity-first rule so disability could be recognized as an identity and not just a medical category. For instance, some individuals may prefer ‘Deaf’ (capitalized) instead of “people who are deaf” or “people with loss of hearing.”

The history behind our identities and how we name them is complex. “Today, the best strategy is just to ask people how they want to be addressed,” Haller said.

Everyone I interviewed echoed this sentiment: clarifying questions about identity show respect.

Pro-tip: Golden rule is: When you’re unsure of someone’s identity, just ask.

4) When you make a mistake, genuinely apologize.
“When someone tells you that something is disrespectful, you don’t have to understand why they are hurt. Just that they are,” said Brown. “I love cooking for my friends. But, if someone says they didn’t like a dish I made for them, then I’m not going to force them to eat it. I don’t have to understand or argue or even agree with them. But if I have a choice, why would I make my friend a dish they don’t like?”
Brown cautions to be aware of your reaction if someone calls you out. Getting defensive may be a natural response, but the last thing you want to do is make someone else’s pain about you, even if you had good intentions. Instead, genuinely check yourself, say you’re sorry and do better in the future.

Pro tip: This isn’t about your opinions; it’s about how the other person feels.

My big takeaway from these conversations is that the pain and isolation that accompany discrimination and prejudice run much deeper than the ableist words many of us were taught as kids. Those words hurt people and that hurt is valid.

The upside is that history shows us that language and communications evolve. This means we have a lot of room to create vocabularies that are more empowering and inclusive — ones that address historical injustices and make everybody feel welcome.

Language isn’t meant to alienate us; it’s meant to help us understand one another.

_{—Source: Harvard Business Review}